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Welcome to Jade rabbit
  • denisea.rainford@gmail.com
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+44 7944 875063

Privacy Policy

Denise Rainford is the Data Controller at Jade Green Acupuncture & Wellness Clinic and is committed to safeguarding the privacy of all website visitors and patients (prospective, past, and current).This Privacy Policy explains how your personal information is collected, used, and protected.

1. Use of the Website and Online Contact FormAny personal data submitted through our online contact form will be treated in the strictest confidence.• Your data will never be sold or transferred to third parties.• Your information will only be used to:Provide further informationArrange appointmentsDeliver treatment servicesYour data will not be used for any other purpose without your express permission, unless required by law or for legal protection purposes.This website may contain links to external websites. We are not responsible for the privacy practices of third-party websites.

2. Processing of Personal DataWhen you provide your personal details, they are stored and processed in accordance with the Data Protection Act 2018 and GDPR regulations for the following reasons:2.1 Contractual ObligationPersonal health information is required to provide appropriate treatment. By requesting treatment, you enter into a contract with us. Without this information, treatment cannot be provided.2.2 Legitimate Interest (Provider)We have a legitimate interest in collecting health information to ensure safe and effective treatment.2.3 Legitimate Interest (Patient)We may contact you regarding appointment confirmations and matters related to your care.2.4 Consent-Based CommunicationWith your consent, we may occasionally send health-related articles, advice, or newsletters. You may withdraw your consent at any time.

3. Retention of RecordsWe are legally required to retain your records for:8 years after your last appointment, or
  • Until age 25, if this period is longer
After this time, records will be securely destroyed.

4. Storage of RecordsAll physical records are stored securely in locked filing cabinets. Access is restricted to authorised personnel only.

5. Sharing of DataYour personal data will never be shared without your written consent, except where legally required.Only Denise Rainford has routine access to your records for treatment purposes.

6. Your RightsYou have the right to:
  • Request access to your personal data
  • Ask for corrections to inaccurate information
  • Request deletion of records (after the legal retention period)
  • Withdraw consent for communications
We are committed to handling your data responsibly and securely.

7. ComplaintsIf you believe your personal data has been mishandled, you are encouraged to raise your concern directly with us.If you are not satisfied with our response, you have the right to contact the:Information Commissioner’s Office

We are dedicated to protecting your privacy and ensuring that your personal data is handled with care, professionalism, and transparency.If you have any questions about this policy, please contact us.